Identify the barriers to effective communication :

(A) Noise

(B) Negative attitude

(C) Unclear graphics

(D) Slang language

(E) Positive Behaviour

Choose the correct answer from the options given below:

This question was previously asked in
UGC NET Paper 2: Education 12 Oct 2022 Shift 1
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  1. (B), (C) and (D) only  
  2. (A), (B), (C) and (D) only
  3. (A) and (E) only 
  4. (C), (D) and (E) only

Answer (Detailed Solution Below)

Option 2 : (A), (B), (C) and (D) only
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UGC NET Paper 1: Held on 21st August 2024 Shift 1
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50 Questions 100 Marks 60 Mins

Detailed Solution

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 Key PointsBarriers to effective communication can be broadly categorized into three types: physical, semantic, and psychological.

  • Physical barriers: These are related to the physical environment in which communication takes place, such as noise, distance, and lack of privacy.
  • Semantic barriers: These are related to the interpretation of words and symbols used in communication, such as language differences, cultural differences, and lack of common understanding of technical terms.
  • Psychological barriers: These are related to the attitudes, emotions, and perceptions of the people involved in communication, such as prejudice, fear, anger, mistrust, and selective perception.

Other barriers to effective communication include:

  • Lack of attention, interest, or motivation: People may not pay attention to a message if they are not interested or motivated to do so.
  • Emotional filters: Personal emotions and attitudes can distort or block the perception of messages.
  • Status differences: Power imbalances and differences in status between individuals can affect the way messages are received and interpreted.
  • Information overload: When people receive too much information, they may become overwhelmed and unable to process and understand it effectively.
  • Personal bias: Personal opinions and beliefs can interfere with the interpretation of messages.
  • Interruptions: Interruptions during communication can disrupt the flow of information and lead to misunderstandings.
  • Non-verbal cues: Non-verbal cues such as body language, facial expressions, and tone of voice can have a significant impact on the meaning of a message.

Overcoming these barriers requires conscious effort, active listening, and a willingness to understand others' perspectives. Effective communication requires both parties to be clear, concise, and open-minded.

In the light of above information it can be concluded that only positive behaviour is not the barrier in effective communication. Hence, option 2 is the correct answer.

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